When to Go to the Emergency Room (ER)

Emergencies are not always obvious, “get to an emergency room fast!” kind-of moments. Sometimes you find yourself worrying about crying wolf. But in that moment, making the decision to call 9-1-1 or go to an ER could save a life.

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Emergency Room or Wait? Make The Right Call

So, when and how do you make that decision? Start by taking a look at the top five reasons Texans visit the emergency rooms:

Evolving Emergency Services to Fit Real Life

There is a perception that waiting in the hospital ER is unavoidable. After all, the sickest people have to be seen first, which means everyone who can wait does just that, right?

View Wait Times & Locations

Not anymore. At Methodist Healthcare hospitals and emergency rooms, we challenged ourselves to let go of old ways and redesigned our emergency room services around how patients really use them. The result is a faster, more patient-friendly experience that provides medical treatment quickly and with the highest quality care.

What is ER Wait Time?

ER wait times are approximate and provided for informational purposes only. If you are having a medical emergency, call 9-1-1. The ER wait time represents the time it takes to see a qualified medical professional, defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP). ER wait times represent a four-hour rolling average updated every 30 minutes, and is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.

ER Wait Times Stopwatch

Emergency Care: When and Where You Need Us

View Wait Times & Locations

With ten emergency rooms across San Antonio, Live Oak, Alamo Heights, Boerne, Balcones Heights and Jourdanton, you are never far from help when you need it. Use this site to get familiar with the most common reasons people visit the ER. If you know the signs, you will know how and where to get help if needed.


Emergency Room

Download the Methodist ER App

for nearest ER location and wait time at your fingertips

When you have a medical emergency, you don’t want to wait. Before you head out the door, check the wait times at the Emergency Rooms nearest you. This helpful app uses location services to identify the Methodist Emergency Rooms nearest you and calculates your wait times in each ER. ER wait times are approximate and provided for information purposes only. Let the Methodist Healthcare ER app help you determine the best location to treat you and your family in an emergency.